Finish Strong: Why the Last Customer Experience Is Critical

January 21, 2016

Finish Strong: Why the Last Customer Experience Is Critical

Case Study: Juniper and Ivy It was a dream dinner from start to (almost) finish, but the last bite left a bad taste in mouth. Let’s break it down. Not so long ago I had a chance for an evening out with dinner at Juniper and Ivy. I had cheered for Richard Blais on Top… Read more

January 15, 2016

Why Marketing Strategy Before Action Is the Right Route to Creating Winning Marketing

If you don’t have dedicated marketing staff, it’s easy for marketing to become a “when I have time” activity for your business taking last place to more pressing issues. Only when you realize that your next Big Thing is coming up fast and you need to get the word out—now, do you give it your… Read more

Ready for new growth strategies?

Book a free Exploration Call.

let's talk

Finish Strong: Why the Last Customer Experience Is Critical